Privacy Policy

Who we are

Cole Electric LLC (“Cole Electric,” “we,” “us”) provides residential electrical service in the Mount Pleasant, South Carolina area. This policy explains what information we collect through coleelectricsc.com, how we use it, and the choices you have.

Information we collect

When you request service, we collect what you enter: your name, email address, phone number, service address, a description of the problem, your preferred timing, and any photos you choose to upload. You can also tell us how you heard about us. When you email or call us, we receive the information you share.

Our hosting provider and security tools may receive technical information such as your IP address, browser type, and the pages you visit.

The request form uses Google reCAPTCHA to prevent spam. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Google’s use of that information is covered by Google’s Privacy Policy and Terms of Service.

How we use information

We use your information to respond to your request, schedule and perform service, send invoices and take payment, keep business records, meet legal obligations, and protect the site from spam and abuse.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the business, and only as needed:

• Vercel hosts this website.
• Resend delivers your service request to our inbox.
• Google provides reCAPTCHA and our business email.
• QuoteIQ and Stripe handle invoicing and card payments. Card details are entered with those providers, not on this site.

We may also disclose information when the law requires it.

Cookies and analytics

This site does not use advertising or analytics cookies at this time. If that changes, we will update this policy before we begin.

How long we keep information

We keep service request information as long as we need it to provide service, keep business and tax records, and meet legal requirements.

Your choices

To ask what information we have about you, correct it, or request deletion, email us at the address below. We will respond as required by applicable law.

Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows the latest version.

Contact us about privacy

Email support@coleelectricsc.com, or write to Cole Electric LLC, 1811 Indigo Market Dr STE 117, Mount Pleasant, SC 29464.